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Real OuterInner Customer Reviews: Kate Mitchell's Bridesmaid Dresses

Real Customer Reviews: Kate Mitchell's Bridesmaid Dresses

I was so pleased to find Kate's email and pictures in my inbox this morning, and I think you'll love the fabulous pictures of her rustic wedding in the Australian countryside too! Kate is from Northampton, Western Australia and she had her wedding on their own property (how lucky to actually own somewhere so beautiful!) and here at OuterInner.com we were lucky enough that she chose us to make her bridesmaid dresses!
Kate's wedding party and bridesmaid dresses Follow the link or click on the lovely picture above to see more information about Kate's bridesmaid dresses if you love them too!  

Kate's Pictures & Review Of Her Bridesmaid Dresses

So without further ado, let's get into Kate's pictures and review:
The wonderful bride and groom Kate and new husband Lindsay - how gorgeous are they?  
Kate said:
OuterInner.com were such a wonderful help when organising our bridesmaid dresses for the wedding! When there was a problem their wonderful staff where quick to react and sort out the problem making sure we got the best quality dresses possible! Shopping at their store is so worth it - great dress, great prices and same quality as any shop you may go into! I have since recommended them to many of my friends and a few have already started looking for their bridesmaid dresses on there as well!! I look forward to finding plenty more dresses to order! There are so many I love! Thanks again OuterInner!! Kate xx
Kate's BMs wearing their bridesmaid dresses A gorgeous close-up of Kate's BMs wearing their dress. They're such pretty girls aren't they and the scenery...wow!!  
Kate's wedding party scoring their first kiss A fun picture of the bridesmaids and groomsmen 'scoring' their first kiss - so romantic!  
From everyone at OuterInner.com we'd like to say a HUGE thank you to Kate for writing her review and giving us such lovely pictures to share here on the blog! :-D  

The Story Behind Kate's Bridesmaids Dresses

Now we've heard from Kate I think it's important to look at the story leading up to her getting her dresses. We first started talking with her in May when we received her order. Unfortunately, hands up, we made a mistake with her first order. To be fair, Kate was very calm and patient, but she explained that the dresses weren't to her satisfaction and so Alan, our customer service manager, promised to resolve her issue. Kate contacted us on June 13th and by June 16th Alan had arranged to send her a set of different style and color bridesmaid dresses at NO EXTRA CHARGE in order to solve her issue quickly. She needed them by July 8th and we made sure to get them there on time. We take weddings VERY seriously at OuterInner because we consider it an honor that you are choosing us to be a partner in your wedding, no matter if we're supplying wedding dresses, bridesmaid dresses or both! After all we know you have a choice and are happy to be the ones to play a part in the most important day of your life! If things don't work out as planned then we promise to help as much as we can. Of course, we have company policies regarding issues like this, but if you ask us for help in your specific case we won't duck the responsibility and will try to help as much as possible in that situation. So please remember to keep communicating with us like Kate did if you're not satisifed ;-)   If you love Kate's bridesmaid dresses (which were in 'cherry' color) then click on the link or the picture below to go to the product page where you can order them for yourself!
A-line sweetheart bridesmaid dresses
What do you think of Kate's pictures and wedding? Do you have a story to share? Let us know by adding a comment below. We'd love to hear from you!
Don't forget to join the fun on facebook and twitter!  
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