Happy Easter Day! Enjoy a 15% on each of your order, from Good Friday till Easter Tuesday.

Shopping

How Do I Shop At OuterInner.com?
Shopping at OuterInner.com is fast, safe and easy. Simply register with us, and you’re ready to enjoy the one-stop shopping experience for occasional dresses and sexy lingerie. For a more detailed guide to shopping with us please read our New Comer‘s Guide. You can register with outerinner.com here.


What Fabric Are OuterInner.comDresses And Lingerie Made From?
Our main products are occasional dresses and sexy lingerie.
For our occasional dresses, we usually use chiffon, satin, lace, organza, tulle, taffeta, elastic satin or charmeuse.
As for sexy lingerie, we use various material like satin, lace, meshes, jersey, latex, fishnet, etc. For more detailed information about our fabric and what they are, please visit our Fabric Guide.


Is My Information Secure When Shopping With OuterInner.com?
Totally. We understand your need to be safe when shopping online and OuterInner.com is committed to protecting your privacy. We utilize Secure Sockets Layer (SSL) technology to protect your online order information as it’s transmitted over the Internet. We will never sell or trade your personal information to any third party.


Where Can I Find The Size Or Color Swatch Chart?
You can find a comprehensive size chart and color swatch chart on each occasional dresses and sexy lingerie detail page by clicking the link ‘Size Guide’ or ‘Color Guide’. Here are the shortcuts for size chart and swatch chart.


Do OuterInner.com occasional dresses Run True And Correctly To Size?
We make each item of clothing individually, so it is necessary for you to check the size chart carefully on the detail page of the item you like.


I Want To Order My Wedding/Bridesmaids Dresses From OuterInner, But I’m Nervous. Will They Arrive In Time? They Can’t Be Late?
We understand that your wedding dress is really important to you and we will do our utmost to make sure that your order can reach you in good time before your wedding day.
When you order it’s really important for you to include the latest date you need the dress/es by in the notes section at checkout.
We are conscious that you are placing your faith in us to be a part of your wedding and we are honored and grateful for that. Therefore we will make every effort to make sure that your order reaches you by this date at the very, very latest and usually before.


If I Haven’t Signed Up For A Free OutInner.com Account, can I still make a purchase?
Now you can start shopping on OuterInner.com via PayPal Express directly without  an OuterInner account. However OuterInner account will make your shopping much easier and faster, what's more you will also get register coupons and informationon on our great deals and latest products.
Don’t worry though, it’s free to register with outerinner.com.


There Seems To Be An Issue With My Order. What Can I Do?
If you receive the wrong item or something is missing from your order, then please immediately send an email to us and we will respond within one working day. We will confirm and resolve the issue with the right item or a replacement item being sent out as soon as possible. If we made a mistake that led to this issue then we will pay for the postage of the correct or replacement item.
You can read more about this in OuterInner.com’s return and exchange policy.
If you ever have an issue or question about an order, please don’t hesitate to contact us through our help center. Just remember to include as much information as possible and your order number if you have one.


I Really Want One Of Your Dresses, But It No Longer Seems To Be In Stock. Can You Help Me?
No worries, please email us the style code of the dress you like. For quick delivery occasions dresses and sexy lingerie, we will confirm with our supplier whether we have stock or not at once.
Simply tell us what you need by contacting us through our help center.


Whoops! I Made A Mistake. How Can I Cancel My Wrongly-Placed Order?
We fully understand that our customers may need to cancel their orders due to some unpredictable reasons.
Any unpaid orders can be cancelled anytime. If the items have already been delivered, we’re afraid that we cannot cancel or change the order.
For orders which are in processing, it means that we have started to process and prepare for delivery of your goods.If you need to cancel it during processing, please read the specific terms in Help Center.


Do OuterInner.com Occasional Dresses Run True To Standard US Sizes?
Generally, our size will fit you very well if you take a US size, but PLEASE NOTE that you may need to select a different size to the size you usually wear. There may be a difference due to the styles, materials, personal body type or the standard of size from different brands, regions and factories. Therefore in order to choose the size that suits you perfectly, please make sure to view our size guide for each dress and confirm your measurements with its size chart in advance.


If you are unsure about which dress size to choose, please contact us and we will be happy to give you advice in English ASAP :-D
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